Jotform
ActiveThe everything-form platform, with a conversational mode bolted on
The right answer when the form has to do more than collect answers: take a payment, capture a signature, run an approval chain, emit a PDF, or sit under a HIPAA requirement. Few competitors cover that span at all. The condition is that you are buying a large, busy platform and its complexity, and the free tier is genuinely small at 5 forms and 100 submissions a month with a 500 total submission ceiling. If you only need questions answered, lighter tools do it more cleanly for less.
AI Agents add a conversational surface and build assistance on top of a deterministic form engine that remains the system of record.
Is it right for you?
Good for
- Forms that also take payments, signatures or approvals in one flow
- Healthcare workflows needing HIPAA capability without an enterprise contract
- Teams who want one platform to cover every form the organisation has
Not good for
- A small clean form, where the builder's density is pure overhead
- Free-tier evaluation, since 100 submissions a month against a 500 lifetime cap runs out quickly
- True adaptive intake, since the conversational layer sits on a fixed form underneath
Our experience
Pricing
Freemium- 5 active forms
- 100 submissions per month
- 500 total submissions
- 100 MB storage
- 5 AI agents, 100 conversations
- Jotform branding
- 25 active forms
- 1,000 submissions per month
- 1 GB storage
- Branding removable
- 50 active forms
- 2,500 submissions per month
- 10 GB storage
- 100 active forms
- 10,000 submissions per month
- HIPAA capability
- Custom domains
- 100 GB storage
- Unlimited forms and submissions
- Multi-user teams
- SSO
- Data residency
No verdict changes yet
The clock starts day one — changes land here as our verdict evolves.
Sources
- Jotform pricingSep 2026
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