ElevenAgents
ActiveElevenLabs' platform for voice, chat and email agents in 90+ languages
ElevenAgents is ElevenLabs' platform for voice, chat and email agents in 90+ languages, with a 15-minute free plan and $0.08 per additional call minute. Conditional because the LLM is billed separately on top at a model-dependent rate that the pricing page does not fold into the per-minute price, so the all-in per-minute cost is not stated there. It suits teams wanting telephony, channels and testing from one vendor. We have not tested it.
The agent is the product: ElevenLabs speech models plus an LLM run each conversation, with guardrails and simulations around the model loop.
Is it right for you?
Good for
- Putting one agent on phone, web chat, WhatsApp, SMS and email with shared context, as ElevenLabs describes the channels
- Choosing your own model: the platform is described as LLM-agnostic, with bring-your-own, frontier API or hosted options
- Checking agent behaviour before launch: guardrails, simulations and automated tests are part of the platform
- Wiring into existing business systems: Salesforce, Stripe, HubSpot, Shopify, Zendesk and Twilio connectors are named
Not good for
- Forecasting an all-in cost per minute from the $0.08 rate alone: LLM usage is billed separately on top, based on the model you choose
- Spiky call volume on small plans: concurrency runs from 4 calls on Free to 40 on Business, and bursts above the limit bill at $0.16 per minute
Our experience
Pricing
Freemium- 15 minutes included
- 4 concurrent calls
- 75 minutes included
- 6 concurrent calls
- Commercial license included
- 275 minutes included
- 10 concurrent calls
- 1,238 minutes included
- 20 concurrent calls
- 3,738 minutes included
- 30 concurrent calls
- 12,375 minutes included
- 40 concurrent calls
- Custom pricing
No verdict changes yet
The clock starts day one. Changes land here as our verdict evolves.
Sources
- ElevenLabs agents pricingOct 2026
- ElevenLabs: ElevenAgentsOct 2026
Verification log
- Pricing· No changes
Automated agent
Want this running in your business?
We tested this tool and we build with tools like it every day. Tell us the workflow and we will set it up, integrate it and hand it over working.
The conversation runs on Gnosari, one of the tools in this directory. A real conversation, not a sales script.